VIDEO CASE STUDY:

Instal Impex: “We can offer as many products as possible to customers on the spot, and taking orders is extremely easy”

Find out more from the following video:

Instal Impex, distributor of sanitary items and installations, developed its business in recent years with the help of SeniorERP, which is perfectly integrated with the other systems from Senior Software’s portfolio. The company currently uses a suite made out of: SeniorERP – resource management software, BI – reporting and analysis software, Inventory – inventory management system and B2B – online platform for transactions between companies. Thus, the distributor has instant access to essential business data, which facilitate the optimal management of all the company’s resources and the making of optimal decisions regarding business development. Since they started using the suite of systems from Senior Software, Instal Impex’s turnover increased by around 10 million euros.

“All of our systems are perfectly integrated with SeniorERP, meaning that data is operated only once and it becomes available instantly and without error in the systems that we use. Digitizing a business with integrated solutions, such as the ones from Senior Software, is very important for a company because it gives you control over your business. Senior Software helped us significantly reduce work times for various operations and quickly reach the best business decisions.”

Daniel Mitrea

Purchasing Manager – Instal Impex

Advantages and benefits gained by the company:

Simplifying and improving the supply and sales processes

Fast and accurate receiving and processing of orders from clients

Instant access to updated data regarding inventory, sales, clients, etc.

Improved employee productivity and increased sales

Lowering of dead inventory and minimized business costs

Detailed analyses and customized reports made with just a few clicks

Improved decision making process and customer and supplier relations

Removal of redundant operations that don’t bring any value

Lowering of data processing times, from a few hours to just a few minutes

Simple identification of market trends and new business opportunities

„Senior Software helped us considerably reduce work times”

Prior to their partnership with Senior Software, Instal Impex could not managed all business areas in an integrated way, data entry took too long and was prone to errors and analyses & reports regarding profitability, inventory, sales, clients and others were made with difficulty.

In 2015, the company decided to stop using the old systems in favor of a suite of integrated systems supplied by Senior Software. First they implemented SeniorERP, and after this other solutions from Senior Software’s porftolio were steadily added.

Thus, the distributor managed to automate and simplify multiple processes within the company and now is able to have a centralized business management.

Instal Impex: “We can offer as many products as possible to customers on the spot, and taking orders is extremely easy”

”ERP mobile helps sales agents with taking orders from clients, allowing them to be easily uploaded in the system. It helps them make and present offers to our clients, and orders placed by sales agents reach our back office in effectively a few minutes, where they are ready to be processed. The agent has instant access to the real status of stocks and can easily view the entire product portfolio along with any details regarding, while also being able to give answers to all questions and offer as many products as possible to clients.

With BI we easily gain data regarding sales, costs, stocks and we can makes informed decisions in real time. Once you build a report, data is automatically updated. What in the past used to take a few hours of work now only takes a few minutes. It helped us save a great amount of time.

Regarding the Inventory solutions, a very important aspect is that you have all information you need to make decisions regarding orders, the solution being perfectly integrated with ERP. Another important decision for us was implementing the B2B solution. The client can visualize the entire order history and product portfolio from the portal, download all technical sheets and launch the order, see the timetable and what has to be paid.”

Daniel Mitrea, Purchasing Manager – Instal Impex

About Instal Impex

Founded in 1998, Instal Impex is a company that distributes a waide array of sanitary and thermal objects and installations, including those of its own brand.

The company’s activity is done through 4 warehouses (Arad, Bucuresti, Cluj si Iasi), 2 brick and mortar stores (Timisoara and Arad) and an online store. Instal Impex’s sales channels are split into four main categories: distribution, projects, DIY and retails.

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