Romanian
EnglishVIDEO CASE STUDY:
Spy Shop, the leader of the Romanian online distribution of security equipment market, has reduced order processing times by 40%
Find out more from the video:
With the help of the SeniorERP and WMS systems, from Senior Software, Spy Shop automated most of its work processes and manages business in an integrated manner. Currently, the company optimally manages its 4 warehouses, which have a permanent stock worth 5 million euros, and processes orders from the online store in a shorter time and without errors, while also reducing return rates. Thanks to these perfectly integrated systems, the security equipment distributor has a clear picture of the business, which allows it to carry out its activity optimally, make the most of the company’s resources and design the most effective business strategies.
What advantages and benefits did the company gain?
The company’s status before and after implementation of ERP and WMS systems
The decision to start working with Senior Software came from the distributor’s desire to optimize work processes and manage the business in an integrated way using systems that access a single database. When choosing the software solution provider, the distributor took into account feedback from the market.
Prior to implementing ERP and WMS systems from Senior Software, the company was using non-integrated solutions that had a number of limitations and caused difficulties in managing the business. Before partnering with Senior Software, information could not be centralized in a single database, work processes were not connected and managers did not have a clear picture of sales, inventory and more. In the warehouses, product identification was difficult, errors occurred, and it took months to train new employees.
After the implementation of Senior Software’s systems, all these challenges were solved thanks to the automation of workflows and the links formed between different business areas. The distributor gained more control and visibility over business and can quickly identify the right directions based on the detailed analyses and reports in ERP. The entire order picking and picking process has been streamlined as a result of SeniorERP’s integration with the online store and warehouse management solution.
“With the implementation of SeniorERP and WMS solutions, customer relations have improved. So far, the collaboration with Senior Software is very good, we have had a lot of support from the support team and, if things go in the same direction, I see a bright future for both companies.
Looking back, I came to the conclusion that the solution offered by Senior Software was the best option and thus helped us to become the number 1 in Romania in the security segment.”
Florin Maritescu, CEO – Spy Shop
About Spy Shop
With a turnover of 20 million euros, Spy Shop is a leading player on the Romanian online security equipment distribution market.
The company has a wide range of security, monitoring and surveillance products, with a portfolio of over 40 brands, which it sells through the spy-shop.ro store. Also, the supplier has a distribution network of over 2000 installers and 4 warehouses with a total area of 5000 square meters.
