Marketing & Sales Leads | Opportunities | Sales management | Sales channels Prospectare
Oportunitati
Divizii & Zone de vanzari
Canale de vanzare
ERP for Marketing and Sales

Next level in sales, with the right tools

SeniorERP allows you to monitor the sales process efficiently, thanks to the multiple options of configuring and tracking sales channels. In one system you manage direct sales, online sales, retail, IKA and more.
An ERP for Marketing & sales is an intuitive tool for customer relationship management. It makes work easier for sales teams and it gives them easy access to updated information.

For us, the most important benefit obtained from the implementation of SeniorERP is the elimination of time losses and human errors. We have reduced the processing time to a few hours, compared to a few days.”

Liviu Semenescu, Pangram – Monte Banato

What are the benefits?

Synchronizes demand and offer

Being always up to date with what customers want.

Improves communication

Between the field teams and other departments.

Eliminates errors

Generated by manual data processing.

monitor-analiza-sumara-marketing-si-vanzari6

Enhances employee productivity

By efficiently organizing customer visits.

Lowers delivery times

By automating repetitive operations.

Enhances customer satisfaction

Giving them up-to-date information and prompt services at all times.

THE COMPANIES THAT OPTED FOR SENIORERP HAVE OBTAINED:

%

decrease in order processing time

%

operation speed increase

%

fewer returns

ERP FUNCTIONALITIES FOR MARKETING AND SALES

Lead Generation

The first step of the sales process is the interaction with the potential customer. Make sure you have the right tools to capture all the information you need to complete your sale.

SeniorERP offers you an easy-to-use mobile application that helps you record your future customers’ contact details and preferences directly from the field.

Visits & Activities

Efficiently organize the work of the field employees and allow them to be as productive as possible.

In the ERP mobile application customer visits can be recorded, along with the details related to them and the activities carried out. Furthermore, the agent can receive alerts directly on his/her phone, thus making sure that he/she does not miss any step.

Marketing forms

Keep up with what’s going on in the market to be one step ahead of your competitors. Set up different types of forms in SeniorERP to obtain information about the competition’s products, customer satisfaction, preferences and more.

The field agents can easily fill out these forms during visits, directly from the mobile app, installed on their tablet or phone.

Opportunities

Once you have identified an interest in the products you offer, you can register it in ERP as an opportunity attached to a customer.

With the mobile application it is easy for the field employees to add data about the opportunities encountered and then convert them with a single click into firm sales orders.

ERP for Marketing and Sales
Lead Generation

The first step in the sales process is the interaction with the potential customer. Make sure you have the right tools to capture all the information you need to complete your sale.

SeniorERP offers you an easy-to-use mobile application that helps you to record your future customers’ contact details and preferences directly from the field.

Visits & Activities

Efficiently organize the work of the field employees and allow them to be as productive as possible.

In the ERP mobile application customer visits can be recorded, along with the details related to them and the activities carried out. Furthermore, the agent can receive alerts directly on his/her phone, thus making sure that he/she does not miss any step.

Marketing forms

Keep up with what’s going on in the market to be one step ahead of your competitors. Set up different types of forms in SeniorERP to obtain information about the competition’s products, customer satisfaction, preferences and more.

The field agents can easily fill out these forms during visits, directly from the mobile app, installed on their tablet or phone.

Opportunities

Once you have identified an interest in the products you offer, you can register it in ERP as an opportunity attached to a customer.

With the mobile application it is easy for the field employees to add data about the opportunities encountered and then convert them with a single click into firm sales orders.

Efficiently organize the sales process with SeniorERP

Prices lists

Efficiently manages prices in RON or foreign currency, fixed or variable, specific to a business unit or a division, permanent or promotional, net or gross.

Commercial policies

Set preferential discounts, payment terms or partner-level credit limits and you have the confidence that they are automatically applied on sales documents.

Sales Divisions

Divide the products into sales divisions to facilitate the existence of a commercial relationship with a partner on several sales channels, with different product ranges and not only.

Sales areas

The sales areas are used for organizing and controlling the customer visit system. Within each sales area, the structure and duration of the visits are planned.

ERP FUNCTIONALITIES FOR MARKETING AND SALES

ERP for Marketing and Sales
E-mailing services

Communicate faster and more efficiently with the partners, with the emailing service available right in the SeniorERP application. You can send and receive emails, track their status and the recipient’s activity and automate payment notices.

Create custom templates directly from the ERP system and assign email addresses to new or existing partners.

Custom offer

When the potential customer shows real interest in the company’s products, a sales offer can be added to SeniorERP. This will be the basis for the future sales order, but it is not a document that modifies or reserves the inventory.

An offer can be added from the desktop application of SeniorERP or from the mobile application during the field visit. Regardless of how it was added, the offer arrives in the same database.

Sales order

In SeniorERP sales orders can be added directly to the system or can have different sources: the ERP mobile application, SFA system, online store, import from external systems such as CRM.

A sales order goes through several stages: confirmation, reservation, picking, and is a document that affect the inventory. The products they can no longer be added to other documents once they have been reserved.

Delivery note

This document accompanies the goods from the moment they leave the supplier until they reach the customer. In SeniorERP, one or more orders, in part or in full, can be delivered by one or more delivery notes, and they are invoiced later. In addition, the status of each order or delivery note line can be easily tracked.

It is successfully covered including the scenario in which the customer wants delivery to several addresses, and the invoice to be made cumulatively and transmitted to the head office.

Customer invoice

It is the document that concludes the first part of the sales process. If all system parameters have been set, the issuance of an invoice consists of selecting the customer, the business unit, the invoiced items and filling in the quantities. The rest of the information is automatically filled in based on the predetermined business rules.

Of course, if other sales channels are used, the invoice can be a document automatically generated in SeniorERP.

Advantages of the ERP system for Marketing and Sales

Mobile application

Natively integrated with the ERP system, available on web or on mobile.

Activity management

And the possibility of being notified in order to perform them on time.

Centralized data

Regarding sales, inventories, prices, customers and more.

WITH SENIORERP YOU MANAGE ALL SALES CHANNELS IN AN INTEGRATED MANNER

Distribution

Quickly and efficiently take field orders with the SeniorERP mobile application or the SeniorSFA system.

IKA

Automatically send documents to IKA using EDI functionality.

Van Sales

You have the full functionality for this type of sales if you choose SeniorERP integrated with SeniorSFA.

Retail

Use SeniorERP’s POS application or integrate the system with any other retail solution.

Ecommerce

Choose the complete solution from Senior Software or integrate your online store with SeniorERP.

Marketplace

Successfully receive orders from trada.ro, eMag.ro or any other online store you want.

With SeniorERP we have achieved a complete traceability, starting from placing the order to the delivery of the products. We can know at any time what the status of the order is.”

Adrian Buica, Sano Vita

ERP for Marketing and Sales

Supporting you, from the first contact with your customers

Easily add data about potential customers and sales opportunities using the CRM mobile app, accessible from the web or from the mobile phone.

Quickly convert opportunities into sales orders and forward them to the head office for a timely processing.

Permanently adjust the supply to the market demand, collecting information in the field using marketing forms.

Support for field sales teams

Give your field employees quick access to the system, with the integrated SFA application, available on the web or on the mobile phone.

Increase the productivity of sales people by efficiently planning customer visits and activities.

Increase the efficiency of operators by providing real-time information about stocks, prices and customer history.

ERP for Marketing and Sales

Support for field sales teams

Give your field employees quick access to the system, with the integrated SFA application, available on the web or on the mobile phone.

Increase the productivity of sales people by efficiently planning customer visits and activities.

Increase the efficiency of operators by providing real-time information about stocks, prices and customer history.

With ERP we process hundreds of invoices and orders every day and manage a considerable nomenclature of customers and items. Due to the courier integration, the order processing time has decreased by 30-40%.”

Ovidiu Bodea, ApiLand

ERP for Marketing and Sales

Automation of the entire sales process

Regardless of the sales channel (direct, online store, telesales, van sales, retail) all orders from the customers arrive in SeniorERP.

Approve the quantities in the sales orders and then send them to the warehouse, so that the goods would be ready for delivery.

Generate subsequent documents at the touch of a button, and all information about quantities, prices or business policies will be automatically retrieved.

Well defined commercial policies

Improve the relationship with your partners by defining in detail discounts, credit limits, payment terms or price lists.

Decrease the volume of uncollected debts, by imposing sales restrictions in case of exceeding a certain value of unpaid invoices.

Efficiently track prices through the price lists in RON or in a foreign currency, expressed in fixed or variable prices.

ERP for Marketing and Sales

Well defined commercial policies

Improve the relationship with your partners by defining in detail discounts, credit limits, payment terms or price lists.

Decrease the volume of uncollected debts, by imposing sales restrictions in case of exceeding a certain value of unpaid invoices.

Efficiently track prices through the price lists in RON or in a foreign currency, expressed in fixed or variable prices.

ERP for Marketing and Sales

Motivated sales agents

Easily track sales volumes and encashments for each sales agent.

Set sales targets based on past sales volumes, correlated with company goals.

Each agent can track progress for his own target, to help him make sure that he reaches it.

Want to find out what benefits SeniorERP can bring to your company?

Talk to a consultant!

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ERP solution for business management!

Companies that chose to automate their operations with SeniorERP: